miércoles, 24 de marzo de 2010

THE AVERAGE SALESPERSON IN COLOMBIA

There are many determinants impacting sales performance that distinguish a Colombian sales person. Customers will choose a sales person on the basis of how well they present the product to them.

These salespeople possess personalities and abilities that best fit selling as an occupation. I personally think that Colombian sellers have the following characteristics:
high energy level, self-confidence, hunger for money, well-established habits of industry, the ability to see obstacles as challenges, persistence, Courage, Ability to improvise and last but not least, the important quality call empathy because those people really have the ability to relate to the costumers in a very effective way.
Colombian sellers are very attentive and very careful in fulfilling the costumer expectations. However, sometimes the pressure to sale and their persistence of please the costumer can be very annoying and unattractive.

What refers to organizational commitment, I think Colombian sellers sometimes undertake the organizational goals and values because they need the job and the salary to provide for their family and not because they really belief in those things. So I thing that factors that I mentioned before (salary, job) will determine the sales persons willingness to whether keep working in a company or not.

In leadership behavior I think we have been destructing the idea that employees are just that and now we are giving them the opportunity to overcome themselves by listening to their ideas and respecting them.

Referring to role stress, I think there is a little spaces for errors or that the workers lack information about their job because here, a lot of companies have a training week, where employees of the company explain the new ones how things work there and what they should do if they have any problem.

Finally, in the cultural part I think that in Colombia stand the team work rather than individualism because of the organization of companies. I think each sector needs the support of others. Also employees lack of leadership because most of them like to take orders from their superiors in order to please them.
image: http://www.nzcerttraining.com/NZCTImages/salesperson.jpg

2 comentarios:

  1. Laura, I think you have done a Good Job. Your Blog is interesting, it has strong arguments and nice images. Please remember to preference all the resouces you use (Where did you retrieve those images from.

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  2. Lauris, i like your blog! too many ideas, too many arguments! it is not like short writings... it seems you like... ??

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